Finding the best freight rates with our new grid
We’ve worked hand-in-hand with freight forwarders to deliver an updated version of our Live Airline Rates Grid. Learn how this update helps you find the best airline offers quickly and efficiently - and why this matters more than ever in the air freight industry. Featuring insights from cargo.one’s Product Manager, Alya Makharinsky and Vojtěch Holeka, a cargo.one customer who participated in the redesign.
Faster, easier, better
Our updated Live Airline Rates Grid is designed to make finding the right rates for your shipment easier and faster than ever. Developed with direct feedback from our customers, the new grid allows freight forwarders to seamlessly toggle between the cheapest, fastest, or best rates. Our ‘Best’ algorithm ranks offers based on factors including price, duration, and arrival time - blending the important factors for easy access to the rates that strike the balance.
The new design is even easier to navigate and ensures critical information like airline names, prices, and departure times is immediately visible, with additional key details such as the latest arrival time, all-in price, and the airline’s chargeable weight appearing when hovering over the offer. This clutter-free interface allows forwarders to access the information they need to make the best decisions faster.
Vojtěch Holeka, Executive at WE-DEL in Czechia, emphasized the simplicity of cargo.one's interface and user experience during customer feedback rounds: "even junior colleagues find cargo.one intuitive to navigate without needing to input excessive amounts of information." He also noted that the way cargo.one highlights rates on the grid makes his team’s workflow easier: “The use of colors matters, especially in today’s world, which is overflowing with information. It helped me implement some elements into my executive dashboard for airline booking, allowing me to make faster decisions.”
This product update was focused on giving forwarders a complete overview of essential information while making the platform as clean and easy to navigate as possible. “Our platform is built to help forwarders focus on what really matters,” says Alya Makharinsky, cargo.one’s Product Manager leading this launch. “By bringing the most relevant details to the forefront and removing clutter, we were able to minimize clicks and keep the clean design our users love. We want to enable forwarders to get what they need from cargo.one as fast and as joyfully as possible. This frees them up to spend more time with their customers and partners, and ultimately, win more business.”
Spend time on what matters most
Small time savings can have a big impact. In a fast-paced industry, shaving seconds or minutes off routine tasks can be the key to gaining a competitive edge. We know that as freight forwarders, you have to manage hundreds of rate requests every day, and those who can respond just a little faster often secure more business. The new grid is designed to help forwarders achieve these incremental gains. By displaying all airline offers on a single screen, it eliminates the need to scroll or navigate through multiple pages, allowing users to compare options at a glance.
This streamlined, one-page view not only saves time but ensures no opportunities are missed. cargo.one’s priority is helping forwarders identify the best offers quickly, enabling them to respond to clients faster and focus their time on more strategic tasks like customer engagement and relationship building. Every second saved means more time to drive business growth.
“cargo.one’s grid plays a vital role in our daily activities by streamlining our purchasing processes and allowing us to focus on the things that matter most - like building long-lasting partnerships,” Vojtěch explains, emphasizing the platform’s impact on his team's workflow.
"Finding the right offer is one of the most critical tasks," adds Alya, "helping forwarders sift through hundreds, sometimes thousands, of offers - and that's just for one shipment." She emphasizes the value of small time savings: "Now, forwarders can find the most suitable offers in minutes or even seconds. Every second saved adds up, allowing our customers to provide better service, which could be the difference between winning a shipment or not."
Building with Forwarders, for Forwarders
The redesign of the Live Airline Rates Grid was driven by direct input from the freight forwarding community.
The product team at cargo.one interviewed over twenty freight forwarding companies, from different countries and with different needs, to gather insights on their use of the Live Airline Rates Grid. They collected input and feedback on early designs, helping to identify common challenges in comparing airline offers. Through various iterations and user tests with over 400 forwarders, the team was able to find the optimal solution with really positive feedback. Freight forwarders got what they asked for and more, and felt that the grid was significantly better at helping them identify the rates that best suited their needs.
“All our interactions with the cargo.one team have been great so far, including our visit to the Berlin office for a workshop with the product team,” said Vojtěch. “Personally, I appreciate that the company is customer-centered and that our needs and ideas are heard. For me, it’s quite important to have the ability to shape the product I use on a daily basis.”
The result of this update is a grid tailored to the real-world needs of forwarders, making it easier to find relevant offers. “Our mission is to create a platform that simplifies the job of freight forwarders,” says Alya. “By collaborating with our users, we’ve ensured that the grid meets their needs, streamlining their daily workflows and allowing them to focus on more strategic tasks.”
Join our webinar on 16th of October at 15:30 CET to learn how you can speed up your workflow with cargo.one. You can also create an account now for free and see for yourself why over 20,000 forwarders around the world use cargo.one on a daily basis.
